Spanish-Speaking B2B Spanish-speaking Customer – Lisbon, Portugal

CloserHire; Lisboa; Presencial; EUR 11 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Wellness programs

Paid time off

Holiday allowances

Performance-based incentives

Career development opportunities

Resumo da oferta

CloserHire is hiring for a full-time B2B customer support role in Lisbon, Portugal. You will handle inquiries via phone, email, and chat, assist with technical issues, and verify accounts to ensure regulatory compliance.

This position offers 1,100€ per month, fully paid training on payment systems, and opportunities for internal promotions within an international team in the fast-growing digital payments industry.

Qualificações

• Fluent in English and proficient in Spanish.
• High school diploma required.
• At least 1 year of customer service experience.
• Strong written and verbal communication.
• Ability to work rotating shifts, including nights.

Responsabilidades

• Provide exceptional B2B customer support via phone, email, and chat.
• Troubleshoot technical issues and payment processing concerns.
• Verify accounts and ensure regulatory compliance.
• Engage with clients to resolve concerns promptly.
• Work with an international team in a fast-growing digital payments environment.

Conhecimentos

English (Fluent)

Spanish (Proficient)

Customer service

Communication

Multitasking

Teamwork

Attention to detail

Formação académica

High school diploma

Ferramentas

Customer support tools

Descrição da oferta de emprego

Move to Lisbon and get paid properly for your Spanish. 1100€ x 12.

What the job actually involves

Day to day you will be business Client, assistance: Provide exceptional B2B customer support via phone, email, and chat, ensuring clients maximize the benefits of the platform. Technical, troubleshooting: Help business owners with technical issues, payment processing concerns, and system optimizations. Account, management & Verification: Identify account holders, verify account information, and ensure regulatory compliance. Compliance & Regulations: Adhere to all regulatory guidelines and internal procedures provided by the company. Customer Experience, and excellence: Engage with clients, ensuring timely resolution of concerns, while maintaining a professional and customer-centric approach.

What you'll earn

1100€ x 12

What's included

The package covers stable Work, contract: Full-time, office-based position in Lisbon, Portugal, with structured shifts. Comprehensive, training: Fully paid training on payment systems, troubleshooting techniques, and customer support tools. Career Growth, opportunities: Access to internal promotions, career development programs, and specialized training courses. Competitive Benefits, package: Health insurance & wellness programs. Paid time off & holiday allowances. Performance-based incentives. Dynamic Work, and environment: Work with an international team in the fast-growing digital payment industry.

Who this suits

• Schedule: Ability to work rotational shifts, including night shifts (24/7 operations) with two rotating days off
• Proficiency: Fluent in English and proficient in Spanish. Education & Experience: High school diploma (mandatory). Stable job history (not frequent job hopping). Minimum 1 year of experience in customer service with a strong customer-oriented approach. Strong interpersonal and teamwork skills. Ability to multitask in a fast-paced environment. High attention to detail and problem-solving mindset. Experience with automated customer service platforms is a plus. Excellent written and verbal communication skills. Strong organizational and computer skills. Flexibility and adaptability to change. Ability to work independently while following company protocols. Work
• Language

Getting you there

To help you make the move: N/A.

Living in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. No visa needed if you hold an EU passport.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.