Spanish-Speaking Automotive Support – Braga (On-site)

Concentrix; Braga; Presencial; EUR 20 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonus

Referral bonus opportunities

Full paid training

Career development programs

Resumo da oferta

Concentrix is seeking a Service Representative (Spanish-speaking) for Audi in Braga, Portugal. The role involves providing excellent customer service via phone, chat, and email for a leading automotive brand.

Candidates should have a high level of Spanish and a good command of English, with at least one year of experience in customer service. Key responsibilities include maintaining documentation and collaborating with team members to enhance the customer experience.

Benefits include competitive salary, performance bonuses, and career development opportunities.

Qualificações

• High level of Spanish (C1) and good level of English (B2).
• At least one year of experience in a call center or customer-service role.
• Passion for automotive topics and skilled in digital technology.
• Strong attention to detail and organizational skills.

Responsabilidades

• Respond to customer inquiries via phone, chat, and email.
• Maintain accurate documentation of customer interactions in the CRM system.
• Collaborate with colleagues to improve customer experience.
• Stay updated on the latest offerings and services.
• Utilize automotive knowledge to troubleshoot issues.

Conhecimentos

Spanish (C1)

English (B2)

Customer service

Automotive knowledge

Problem-solving

Organizational skills

Descrição da oferta de emprego

Concentrix is seeking a Service Representative (Spanish-speaking) for Audi in Braga, Portugal. The role involves providing excellent customer service via phone, chat, and email for a leading automotive brand.

Candidates should have a high level of Spanish and a good command of English, with at least one year of experience in customer service. Key responsibilities include maintaining documentation and collaborating with team members to enhance the customer experience.

Benefits include competitive salary, performance bonuses, and career development opportunities.