French Speaking Transportation Customer Experts - Work Remote In Greece

Mercier Consultancy Group; Portugal; Remote; EUR 28,000 - 45,000; Full time

Benefits offered by this job

Competitive Salary

13th/14th salaries

Performance Bonus

Relocation Package

Professional Training

Career Growth

Job summary

Mercier Consultancy Group seeks a highly motivated French-speaking Transportation Customer Expert to support French-speaking clients in Greece. You will handle inquiries via phone, email, and live chat, ensuring accurate information and timely resolutions while collaborating with internal teams.

The role offers remote work in Greece, a competitive package with relocation support, two extra salaries, and a monthly performance bonus to reward outstanding service and results.

Qualifications

• Native or fluent French is mandatory for this role.
• Valid EU passport is required for all applicants.
• Experience in transportation, logistics, or high-end customer service is highly preferred.
• Advanced proficiency in English for internal professional collaboration.
• Strong problem-solving abilities and a commitment to professional excellence.

Responsibilities

• Provide world-class support to French-speaking clients regarding transportation and logistics inquiries.
• Manage high-volume passenger and freight communications via phone, email, and live chat.
• Resolve technical and operational service issues to ensure seamless transportation experiences.
• Maintain knowledge of regional and international transportation regulations and policy updates.
• Collaborate with cross-functional teams to streamline customer service workflows within the transport sector.

Skills

French (native/fluent)

English (advanced)

Customer service

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with market-leading corporations across Europe. As a leader in specialized recruitment and BPO services, we take pride in placing top-tier professionals into high-impact roles, including our current search for French Speaking Transportation Customer Experts positions in Greece.

Job Overview

We are seeking talented, customer-centric professionals to join a dynamic team in the thriving transportation industry. This French Speaking Transportation Customer Experts position in Greece offers a unique opportunity to advance your career while enjoying the Mediterranean lifestyle in one of the world's most beautiful countries.

Key Responsibilities

• Provide world-class support to French-speaking clients regarding complex transportation and logistics inquiries.
• Manage high-volume passenger and freight communications via phone, email, and live chat.
• Resolve technical and operational service issues to ensure seamless transportation experiences.
• Maintain comprehensive knowledge of regional and international transportation regulations and policy updates.
• Collaborate with cross-functional teams to streamline customer service workflows within the transport sector.
• Proactively monitor shipment or travel statuses to provide real-time updates to stakeholders.
• Contribute to the continuous improvement of service standards in the transportation industry.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport (required for all applicants).
• Previous experience in transportation, logistics, or high-end customer service is highly preferred.
• Advanced proficiency in English for internal professional collaboration.
• Strong problem-solving abilities and a commitment to professional excellence.
• Ability to thrive in a remote work environment while remaining a collaborative team member.

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus
• Fully Paid Relocation Package (flight, transfer, hotel)
• Fully Paid Professional Training
• Exceptional opportunities for career growth within the transportation sector.

Life in Greece

Embarking on one of the many available French-speaking jobs in Greece means embracing a world-class lifestyle characterized by sun-drenched beaches, ancient history, and a vibrant cultural landscape. Greece offers an unparalleled quality of life, allowing you to enjoy a Mediterranean climate while building your career in an international environment. Living in Greece provides the perfect balance of professional development and leisure.

Beyond the professional benefits, the relocation experience in Greece is seamless and supported by our dedicated team. You will have the chance to explore world-famous Mediterranean cuisine, historic landmarks, and a welcoming local community. Choosing one of our French Speaking Transportation Customer Experts positions in Greece ensures you are not just accepting a job, but embracing a new way of life in beautiful Greece.

French Speaking Transportation Customer Experts - Work Remote In Greece PT