Spanish-speaking Customer Care Agent – Lisbon On-site

Cross Border Talents; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Performance bonus opportunities

Experience in an international work环境

Job summary

Cross Border Talents in Lisbon is seeking a Spanish-speaking customer service professional to join our on-site team. You will assist customers in Spanish, provide clear information, and help resolve issues to ensure a smooth experience.

The role is full-time, Monday to Friday, with a weekday schedule and opportunities to develop in an international environment. Relocation not offered; current Lisbon residence preferred.

Qualifications

• Native-level or fluent Spanish.
• Excellent verbal communication skills.
• Helpful, patient and proactive attitude.
• Strong customer service mindset.
• Available to work on-site, Monday to Friday.
• Current residence in Lisbon, Portugal.

Responsibilities

• Handle customer enquiries in Spanish.
• Guide customers by providing clear and helpful information.
• Address customer concerns and assist with resolving issues.
• Ensure a smooth and positive customer experience.
• Follow service procedures and quality standards.

Skills

Spanish fluency

Verbal communication

Customer service

Proactive attitude

Job description

Cross Border Talents in Lisbon is seeking a Spanish-speaking customer service professional to join our on-site team. You will assist customers in Spanish, provide clear information, and help resolve issues to ensure a smooth experience.

The role is full-time, Monday to Friday, with a weekday schedule and opportunities to develop in an international environment. Relocation not offered; current Lisbon residence preferred.