Spanish & English Marketing Customer Support Specialist – Lisbon (On-site)

Cbtalents; Coimbra; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Welcome bonus €40/month

Health insurance (after 6 months)

Job summary

Cbtalents in Lisbon seeks a Spanish & English Marketing Customer Support Specialist to join our on-site team. You will support customers via phone, email, and chat, helping manage paid campaigns and grow clients' digital presence in a dynamic environment.

Fluency in Spanish and English (C1+), experience with paid campaigns (Google Ads or similar), and a Marketing degree are required. Rotational shifts and a welcome bonus await the right candidate.

Qualifications

• Fluency in Spanish and English (C1+) required.
• Experience managing paid marketing campaigns.
• Degree in Marketing or related field is required.
• Strong communication and problem-solving skills.

Responsibilities

• Support customers via phone, email, and chat.
• Assist clients with paid marketing campaigns and account management.
• Provide guidance on campaign setup, optimization, and performance.
• Troubleshoot issues and offer effective solutions.
• Maintain high customer satisfaction and professional communication.
• Work closely with marketing and technical teams.

Skills

Spanish (C1+)

English (C1+)

Paid campaign management

Communication skills

Problem-solving

Education

Marketing degree

Tools

Google Ads

Job description

About the job Spanish & English Marketing Customer Support Specialist – Lisbon (On-site)

We are hiring a Spanish & English speaking Marketing Customer Support Specialist to join our international team in Lisbon. If you have experience managing paid campaigns and enjoy helping clients grow their digital presence, this opportunity is for you!

Responsibilities

Support customers via phone, email, and chat

Assist clients with paid marketing campaigns and account management

Provide guidance on campaign setup, optimization, and performance

Troubleshoot issues and offer effective solutions

Maintain high customer satisfaction and professional communication

Work closely with marketing and technical teams

Requirements

Fluency in Spanish and English (C1+)

Experience in paid campaign management (Google Ads or similar)

Degree in Marketing or a related field

Strong communication and problem-solving skills

Already located in Lisbon

Schedule

Rotational shifts between 07:00 – 19:00

2 rotating days off

12-hour weekly rotation structure

Salary & Benefits

Welcome bonus: €40/month (paid for 11 months during first year)

Health insurance (free after 6 months)

International and dynamic environment

Hiring Process

CV submission

Online tests

Interview

Job offer

If you are motivated, detail-oriented, and ready to build your career in digital marketing support, wed love to meet you!