Spanish Customer Advisor | Hospitality Industry-Porto

Speak It; Porto; Presencial; EUR 10 000 - 14 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Competitive wages 920€–1,218€ monthly

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities and development

Resumo da oferta

Speak It is seeking a Spanish Customer Advisor in Porto to join our hospitality-focused team. The role requires native Spanish or high proficiency and strong English communication skills, with a city-based, on-site position in Porto, Portugal.

You will handle host and guest queries, offer best available solutions, and communicate via written and phone channels. The role emphasizes service quality, compliance, and teamwork within an international project.

Qualificações

• Native or proficient level of Spanish (C2).
• Advanced level of English (C1) both verbal and written.
• Strong communication skills required.
• Problem solving with strong attention to detail.

Responsabilidades

• Manage hosts and guests queries.
• Present the best available solutions leveraging a large community marketplace.
• Support through written communication and phone.
• Meet and exceed service quality goals, compliance regulations and productivity targets.
• Follow directions from management and provide feedback.

Conhecimentos

Spanish (native/C2)

English (C1)

Communication skills

Problem solving

Detail-oriented

EU citizenship

Descrição da oferta de emprego

Spanish Customer Advisor | Hospitality Industry-Porto

Salary : €920 - 1,218 monthly

Empresa : Speak It Tipo de Emprego : Periodo Integral Porto, Portugal JobCopilot will tailor your resume and auto-fill the application

Description

Are you a native Spanish speaker or fluent in Spanish, with strong English communication skills?

Ready to take the next step in your career in the vibrant city of Porto?

This could be the perfect opportunity for you!

Join our Spanish Customer Support team and become part of an exciting international project.

Your Responsibilities

• Manage hosts and guests queries
• Present the best available solutions taking advantage of a community marketplace with millions of users
• Support through written communication and phone
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Be responsible to follow the direction of management and provide feedback

Requirements

• Native or proficient level of Spanish (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills
• Problem solving skills with strong attention to detail
• Desire to learn and advance
• EU citizenship

Benefits

• Relocation package
• Competitive wages ranging from 920€ to 1,218€
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives
• Job stability
• Life-long skills and experience
• Excellent work culture