Spanish Customer Advisor | Hospitality Industry-Porto

speakit; Porto; Presencial; EUR 10 000 - 14 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Private healthcare & dental insurance

Paid professional training

Employee discounts

Growth opportunities through various…

Fun and engaging company-wide…

Job stability

Life-long skills and experience

Excellent work culture

Resumo da oferta

speakit is seeking a Spanish Customer Support professional in Porto to handle host and guest inquiries within a large, international marketplace. You will resolve queries via written communication and phone, aiming to meet service quality goals and regulatory standards.

Ideal candidates are native Spanish speakers with advanced English, strong communication and problem-solving skills, and EU citizenship. Relocation assistance, competitive wages, and a range of benefits support growth and

Qualificações

• Native or proficient level of Spanish (C2).
• Advanced level of English (C1) both verbal and written.
• Strong communication skills.
• Problem solving skills with strong attention to detail.
• Desire to learn and advance.
• EU citizenship.

Responsabilidades

• Manage hosts and guests queries
• Present the best available solutions taking advantage of a community marketplace with millions of users
• Support through written communication and phone
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Be responsible to follow the direction of management and provide feedback

Conhecimentos

Spanish language (C2)

English language (C1)

Strong communication

Problem solving

Attention to detail

Desire to learn

Descrição da oferta de emprego

Are you a native Spanish speaker or fluent in Spanish, with strong English communication skills?

Ready to take the next step in your career in the vibrant city of Porto?

This could be the perfect opportunity for you!

Join our Spanish Customer Support team and become part of an exciting international project.

Your Responsibilities

• Manage hosts and guests queries
• Present the best available solutions taking advantage of a community marketplace with millions of users
• Support through written communication and phone
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Be responsible to follow the direction of management and provide feedback

• Native or proficient level of Spanish (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills
• Problem solving skills with strong attention to detail
• Desire to learn and advance
• EU citizenship

• Relocation package
• Competitive wages ranging from 920€ to 1,218€
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives
• Job stability
• Life-long skills and experience
• Excellent work culture