Irish Market Operations & Fraud Specialist

FH Collective Academy; Lisboa; Presencial; EUR 21 944 - 22 459; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health and dental insurance

22 paid vacation days

Flight reimbursement for relocation

Access to healthy snacks

Resumo da oferta

A leading UK-based digital bank is seeking an Operations Customer Expert for its Lisbon Hub. The role involves managing high-stakes operations such as fraud, disputes, and customer complaints in a dynamic fintech environment. Candidates should have at least one year of experience in banking or financial services, alongside C1/C2 level English proficiency. The position offers competitive salary options, a performance bonus, and benefits including health insurance and paid vacation days.

Qualificações

• Minimum 1 year of experience in Banking, Financial Services, or Insurance.
• C1/C2 level English proficiency required.
• Must have EU Citizenship or a valid Portuguese residence/work permit.

Responsabilidades

• Manage banking operations related to fraud, disputes, and complaints.
• Work in a fast-paced, high-growth fintech environment.
• Handle customer inquiries and operational tasks.

Conhecimentos

Banking operations management

Fraud and dispute resolution

Customer service

English proficiency (C1/C2)

Descrição da oferta de emprego

A leading UK-based digital bank is seeking an Operations Customer Expert for its Lisbon Hub. The role involves managing high-stakes operations such as fraud, disputes, and customer complaints in a dynamic fintech environment. Candidates should have at least one year of experience in banking or financial services, alongside C1/C2 level English proficiency. The position offers competitive salary options, a performance bonus, and benefits including health insurance and paid vacation days.