Shipboard Hotel Director: Guest Experience & Ops Leader

Celebrity Cruises; Lisboa; On-site; EUR 70,000 - 90,000; Full time

Job summary

A leading cruise line is seeking a Director to manage ship operations and maximize guest satisfaction. The ideal candidate will have 3-5 years of experience as a Hotel Director or General Manager in a high-standard hotel, demonstrating effective leadership in maintaining operational efficiency and financial performance. Responsibilities include ensuring guest satisfaction and managing inventory according to operational requirements. This is a contract position based in Lisbon, Portugal.

Qualifications

• 3-5 years of experience as Hotel Director or General Manager in a 4 or 5-star hotel.
• Guest services shipboard experience is advantageous.

Responsibilities

• Manage overall ship operations and guest experience.
• Ensure high levels of guest satisfaction through effective responsiveness.
• Maintain appropriate inventory levels per targets.
• Oversee financial performance of hotel department.

Skills

Clear communication in English

Guest services experience

Job description

A leading cruise line is seeking a Director to manage ship operations and maximize guest satisfaction. The ideal candidate will have 3-5 years of experience as a Hotel Director or General Manager in a high-standard hotel, demonstrating effective leadership in maintaining operational efficiency and financial performance. Responsibilities include ensuring guest satisfaction and managing inventory according to operational requirements. This is a contract position based in Lisbon, Portugal.