ServiceNow Expert Developer

Decskill; Portugal; Presencial; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

Decskill, part of the Astek Group with a global footprint, is growing its IT team in Portugal and inviting talented professionals to join our service-driven community of experts in Lisbon, Porto, and Madrid. We value curiosity, commitment, and long-term collaboration as we deliver impactful technology initiatives for clients worldwide.

As a ServiceNow Expert Developer you will lead workshops to define functional requirements, drive advanced integrations and developments, oversee platform

Qualificações

• Academic degree in IT or 5+ years IT experience.
• Fluent in French and/or Spanish (highly valuable).
• Strong MS Office skills (Excel, PowerPoint).
• Excellent communication in a multicultural environment.
• Autonomous, detail-oriented and deadline-driven.

Responsabilidades

• Define functional requirements through workshops with end users.
• Advanced ServiceNow integrations and developments (enhancements, bug fixes).
• Platform administration and support (upgrades, incident management).
• Write technical docs and admin guides.
• Support country touchpoints and organize training sessions.

Conhecimentos

MS Office (Excel, PowerPoint)

Communication skills

Autonomy

Attention to detail

Planning & prioritization

Multicultural teamwork

Formação académica

Bachelor's degree in IT

Ferramentas

ServiceNow

Descrição da oferta de emprego

We are growing. And we are looking for talented people.

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

We would like to meet a ServiceNow Expert Developer!

Responsibilities:

• Contribution to the collation and the definition of functional requirements (workshops with end users, specifications documents).
• Advanced integration & developments (enhancements, bug fixes, etc).
• Platform administration and support (maintenance, upgrades ; incident management with Service-Now & other internal teams).
• Documentation writing (dev procedures, user guides ; admin guide , etc).
• Support to the Platform advanced Country touchpoints.
• Organisation of training sessions.

Requirements:

• Academic degree in IT or at least 5 years of expertise on IT field.
• Fluent in French and/or Spanish (highly valuable).
• Very good Expertise in MS Office tools especially Excel and PowerPoint.
• Good communication skills (both written and spoken) in a multi-cultural environment.
• Good level of awareness for details.
• Ability to be autonomous.
• Commitment to the job and the team objectives.
• Systematic, critical and logical thinking.
• Aim to deliver very high quality results, respecting the deadlines.
• Respect the procedures, methodologies and directives.
• Good listening and questioning ability.
• Ability to plan work ahead and to prioritize workload.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

Find with us the right opportunity to grow!

What you can expect from us

• Long-term projects with national and international context.
• Opportunities to grow technically and professionally.
• A people-first culture, focused on transparency and trust.
• Teams that value ownership, collaboration and stability.

At Decskill, we are committed to equal opportunities and non-discrimination. We promote a culture of diversity and inclusion, where recruitment and career progression are based solely on talent, regardless of age, gender, ethnicity, race, nationality, or any other form of discrimination incompatible with human dignity.