Senior Application Service Manager

Decskill; Lisboa; Presencial; EUR 90 000 - 120 000; Tempo integral

Resumo da oferta

Decskill, an IT consulting company with more than 10 years of consolidated experience, is growing in Lisbon and joining the Astek Group family. We are seeking a Senior Application Service Manager to lead service delivery, manage budgets, and coordinate with stakeholders across national and international projects.

Join a community of over 800 professionals focused on impactful technology initiatives and long-term career opportunities within a people-first culture.

Qualificações

• Up to 10 years of experience in application service delivery management.
• Bachelor’s degree in Computer Engineering, Software Engineering, Electrical Engineering and Computer Engineering, or a related field.
• Experience in application service management.
• Experience in budget management.
• Experience in relationship management with stakeholders.
• Experience in problem management.
• Strong written and verbal communication skills.
• Ability to work effectively in a collaborative and productive environment.
• Strong critical thinking and problem-solving skills.

Responsabilidades

• Manage application service delivery, ensuring the effective management and availability of application services.
• Ensure the overall management and follow-up of the application service.
• Manage relationships with the different stakeholders involved in the service.
• Manage and follow up on problems related to the application service, ensuring effective resolution.
• Manage the budget associated with the service.
• Ensure effective communication with the different stakeholders and teams involved.
• Perform critical analysis of service-related situations and identify appropriate solutions.
• Work collaboratively with different teams to ensure an effective and productive service management environment.

Conhecimentos

Application service delivery

Budget management

Relationship management

Problem management

Communication

Collaboration

Critical thinking

Formação académica

Bachelor’s degree in Computer Engineering or related field

Descrição da oferta de emprego

We are growing. And we are looking for talented people.

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

We are looking for an Senior Application Service Manager!

Responsibilities

• Manage application service delivery, ensuring the effective management and availability of application services.
• Ensure the overall management and follow-up of the application service.
• Manage relationships with the different stakeholders involved in the service.
• Manage and follow up on problems related to the application service, ensuring effective resolution.
• Manage the budget associated with the service.
• Ensure effective communication with the different stakeholders and teams involved.
• Perform critical analysis of service-related situations and identify appropriate solutions.
• Work collaboratively with different teams to ensure an effective and productive service management environment.

Requirements

• Up to 10 years of experience in application service delivery management.
• Bachelor’s degree, preferably in Computer Engineering, Software Engineering, Electrical Engineering and Computer Engineering, or a related field.
• Experience in application service management.
• Experience in budget management.
• Experience in relationship management with stakeholders.
• Experience in problem management.
• Strong written and verbal communication skills.
• Ability to work effectively in a collaborative and productive environment.
• Strong critical thinking and problem-solving skills.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

Find with us the right opportunity to grow!

What you can expect from us:

• Long-term projects with national and international context (if applicable)
• Opportunities to grow technically and professionally
• A people-first culture, focused on transparency and trust
• Teams that value ownership, collaboration and stability.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.