ServiceNow Developer

Rumos Portugal; Porto; Presencial; EUR 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training plan access

Diversity & inclusion values

Descripción de la vacante

Rumos Portugal seeks a ServiceNow professional to develop features, maintain instances, and ensure production reliability. You will configure platforms and provide user support across multiple projects.

The role involves ITSM development, incident/problem/change management, and maintaining access portals and service catalogs. English fluency is required, French is a plus, and collaboration with international teams is common.

Formación

• Bachelor’s degree in Information Technology or a related field is required.
• 3 to 6 years of professional experience in similar roles.
• Fluency in English is required.
• Knowledge of ServiceNow is a plus.
• Knowledge of REST APIs is a plus.
• Knowledge of web technologies, particularly HTML, CSS, and AngularJS, is a plus.
• Analytical and problem-solving skills are essential.
• Strong communication and teamwork skills are essential.
• Ability to work in an international environment is essential.

Responsabilidades

• Develop new features on the ServiceNow platform as part of specific projects.
• Ensure the maintenance and updating of ServiceNow instances.
• Manage and ensure the correct configuration of instances.
• Ensure the availability and proper functioning of the platforms in the production environment.
• Provide technical support to users.
• Develop and maintain ITSM applications, specifically for incident, problem, and change management, as well as service catalogs.
• Develop and maintain access portals for end users and specific interfaces for business applications.
• Participate in the development and maintenance of ticket management applications and other support solutions for IT and business areas.
• Collaborate with international teams on the implementation and maintenance of solutions.

Conocimientos

Experience 3-6 years

English fluency

Analytical & problem solving

Strong communication & teamwork

International environment readiness

ServiceNow knowledge

REST APIs knowledge

Web technologies (HTML/CSS/AngularJS)

Educación

Bachelor’s degree in Information Technology

Herramientas

ServiceNow

REST APIs

HTML/CSS/AngularJS

Descripción del empleo

• Develop new features on the ServiceNow platform as part of specific projects;
• Ensure the maintenance and updating of ServiceNow instances;
• Manage and ensure the correct configuration of instances;
• Ensure the availability and proper functioning of the platforms in the production environment;
• Provide technical support to users;
• Develop and maintain ITSM applications, specifically for incident, problem, and change management, as well as service catalogs;
• Develop and maintain access portals for end users and specific interfaces for business applications;
• Participate in the development and maintenance of ticket management applications and other support solutions for IT and business areas;
• Collaborate with international teams on the implementation and maintenance of solutions.

Profile:

• Bachelor’s degree in Information Technology or a related field;
• 3 to 6 years of professional experience in similar roles;
• Knowledge of ServiceNow is a plus;
• Knowledge of REST APIs is a plus;
• Knowledge of web technologies, particularly HTML, CSS, and AngularJS, is a plus;
• Fluency in English;
• Knowledge of French is a plus;
• Analytical and problem-solving skills;
• Strong communication and teamwork skills;
• Ability to work in an international environment.

Work with us:

• With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
• At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
• Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;

Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.