ServiceNow Developer

Expleo Group; Lisboa; On-site; EUR 50,000 - 64,000; Full time

Job summary

Expleo Group in Lisbon is seeking an experienced ServiceNow Engineer to develop, configure and optimize the platform across client projects. You will work on integrations, automation, and solution development within a collaborative team.

The role focuses on translating requirements into practical ServiceNow solutions, participating in architecture discussions, and engaging with customers, architects, and specialists throughout the lifecycle.

Qualifications

• 5+ years of hands-on ServiceNow development and maintenance experience.
• Strong knowledge of ServiceNow ITSM.
• Experience with integrations and API design.
• Ability to translate requirements into maintainable ServiceNow solutions.
• Excellent collaboration and communication in customer-facing projects.

Responsibilities

• Develop, configure, and continuously improve ServiceNow instances.
• Design and maintain integrations between ServiceNow and other systems.
• Translate functional/technical requirements into practical ServiceNow solutions.
• Contribute to solution design and architecture within projects.
• Collaborate with customers, architects, and technical specialists throughout the lifecycle.

Skills

ServiceNow development

ITSM knowledge

APIs & integrations

Requirements analysis

Communication

Customer-facing

Job description

Expleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positioned to help you achieve your ambitions and future-proof your business. With a smart blend of bold thinking and reliable execution, we’re able to fast-track innovation through each step of your value chain.

We are strategically positioned to build value, with global footprint across 30 countries.

We are as global and local as you need us to be, with strong best-in-class pan-European technological centres and unique best-shoring capabilities.

We leverage a network of high value-adding affiliates in consulting and industrial excellence, and leading partners across multiple sectors to provide you with the most comprehensive services and solutions in an ever-changing environment.

Responsibilities

• 5+ years of experience on ServiceNow development and maintenance: Develop, configure, and continuously improve ServiceNow instances and ensure that the platform remains reliable, scalable, and aligned with evolving business needs.
• Integrations and automation: Design, implement, and maintain integrations between ServiceNow instances and other systems. You will also develop and enhance automated workflows based on customer and business requirements.
• Solution development: Translate functional and technical requirements into practical ServiceNow solutions, utilizing platform capabilities and development best practices.
• Projects and architecture: Take an active role in ServiceNow development projects and contribute to solution design and implementation. You understand how individual solutions and integrations fit into the wider technical architecture.
• Customer collaboration: Participate actively in customer projects, working closely with customers, architects, and other technical specialists throughout the development lifecycle.

Essential Skills

• Hands-on experience in ServiceNow support, development and configuration
• Experience or good understanding of ServiceNow ITSM
• Knowledge of ServiceNow development tools and capabilities
• Understanding of integrations, APIs, and system-to-system communication
• Ability to understand technical requirements and turn them into maintainable solutions
• Good collaboration, communication, and problem-solving skills
• Ability to work effectively in customer-facing development projects

Desired Skills

• Experience with ServiceNow integrations and AI automation
• ServiceNow Certified System Administrator (CSA) certification