ServiceNow Developer

Expleo; Lisboa; On-site; EUR 45,000 - 65,000; Full time

Job summary

Expleo is seeking an experienced ServiceNow professional in Lisbon to develop, configure, and maintain ServiceNow instances, ensuring reliability, scalability, and alignment with evolving business needs.

You will design integrations and automated workflows, translate functional requirements into practical solutions, and collaborate with customers, architects, and other specialists throughout the project lifecycle.

Qualifications

• 5+ years of experience on ServiceNow development and maintenance.
• Translate functional and technical requirements into practical ServiceNow solutions.
• Design, implement, and maintain integrations between ServiceNow instances and other systems.
• Develop and enhance automated workflows based on customer and business requirements.
• Take an active role in ServiceNow development projects and contribute to solution design and implementation.
• Participate actively in customer projects, working closely with customers, architects, and other technical specialists throughout the development lifecycle.

Responsibilities

• Develop, configure, and continuously improve ServiceNow instances and ensure that the platform remains reliable, scalable, and aligned with evolving business needs.
• Integrations and automation: Design, implement, and maintain integrations between ServiceNow instances and other systems. You will also develop and enhance automated workflows based on customer and business requirements.
• Solution development: Translate functional and technical requirements into practical ServiceNow solutions, utilizing platform capabilities and development best practices.
• Projects and architecture: Take an active role in ServiceNow development projects and contribute to solution design and implementation. You understand how individual solutions and integrations fit into the wider technical architecture.
• Customer collaboration: Participate actively in customer projects, working closely with customers, architects, and other technical specialists throughout the development lifecycle.

Skills

ServiceNow development

ServiceNow support

ITSM

Integrations & APIs

Automation workflows

Solution design

Customer-facing

Team collaboration

AI automation

CSA certification

Tools

ServiceNow

Job description

Overview

Expleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positioned to help you achieve your ambitions and future-proof your business. With a smart blend of bold thinking and reliable execution, we’re able to fast-track innovation through each step of your value chain.

We are strategically positioned to build value, with global footprint across 30 countries.We are as global and local as you need us to be, with strong best-in‑class pan‑European technological centres and unique best‑shoring capabilities.

We leverage a network of high value-adding affiliates in consulting and industrial excellence, and leading partners across multiple sectors to provide you with the most comprehensive services and solutions in an ever-changing environment.

Responsibilities

- 5+ years of experience on ServiceNow development and maintenance: Develop, configure, and continuously improve ServiceNow instances and ensure that the platform remains reliable, scalable, and aligned with evolving business needs.

- Integrations and automation: Design, implement, and maintain integrations between ServiceNow instances and other systems. You will also develop and enhance automated workflows based on customer and business requirements.

- Solution development: Translate functional and technical requirements into practical ServiceNow solutions, utilizing platform capabilities and development best practices.

- Projects and architecture: Take an active role in ServiceNow development projects and contribute to solution design and implementation. You understand how individual solutions and integrations fit into the wider technical architecture.

- Customer collaboration: Participate actively in customer projects, working closely with customers, architects, and other technical specialists throughout the development lifecycle.

Essential skills

- Hands-on experience in ServiceNow support, development and configuration

- Experience or good understanding of ServiceNow ITSM

- Knowledge of ServiceNow development tools and capabilities

- Understanding of integrations, APIs, and system-to-system communication

- Ability to understand technical requirements and turn them into maintainable solutions

- Good collaboration, communication, and problem-solving skills

- Ability to work effectively in customer-facing development projects

Desired skills

- Experience with ServiceNow integrations and AI automation

- ServiceNow Certified System Administrator (CSA) certification