ServiceNow – Technical Lead

LUZA Group; Lisboa; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Equipment provided

Benefits plan

Job summary

Syffer, a global consulting company focused on talent, tech and innovation, is seeking a ServiceNow Consultant to join our delivery teams in Portugal. You will manage ServiceNow implementation and development projects and lead the design, implementation, and rollout of ServiceNow solutions for large-scale client programs.

The role requires 5+ years of experience in ServiceNow and a track record across four or more projects, with preferred certifications.

Qualifications

• More than 5 years of experience in ServiceNow implementation and development projects.
• Experience in the management, design, implementation, and roll-out of ServiceNow in four or more distinct full projects.
• ServiceNow Certified System Administrator certification (preferred);
• ServiceNow Certified Implementation Specialist certification in at least two of the following domains: ITSM, Discovery, SPM, HRSD, CSM, SAM, HAM (preferred);
• ServiceNow Certified Technical Architect certification (preferred);

Responsibilities

• Manage ServiceNow implementation and development projects.
• Lead the design, implementation, and roll-out of ServiceNow solutions.

Skills

ServiceNow

ITIL/ITSM concepts

Project management

Stakeholder communication

Education

IT-related degree

Tools

ServiceNow Platform

Job description

Syffer is an all-inclusive consulting company focused on talent, tech and innovation. We exist to elevate companies and humans all around the world, making change, from the inside to the outside.

We believe that technology + human kindness positively impacts every community around the world. Our approach is simple, we see a world without borders, and believe in equal opportunities. We are guided by our core principles of spreading positivity, good energy and promote equality and care for others.

Our hiring process is unique! People are selected by their value, education, talent and personality. We dont present ethnicity, religion, national origin, age, gender, sexual orientation or identity.

Its time to burst the bubble, and we will do it together!

What You'll do:

• Manage ServiceNow implementation and development projects;
• Lead the design, implementation, and roll‑out of ServiceNow solutions;

Who You Are:

• More than 5 years of experience in ServiceNow implementation and development projects;
• Experience in the management, design, implementation, and roll‑out of ServiceNow in four or more distinct full projects;
• ServiceNow Certified System Administrator certification (preferred);
• ServiceNow Certified Implementation Specialist certification in at least two of the following domains: ITSM, Discovery, SPM, HRSD, CSM, SAM, HAM (preferred);
• ServiceNow Certified Technical Architect certification (preferred);

What you'll get:

• Wage according to candidate's professional experience;
• Remote Work whenever possible;
• Delivery of work equipment adjusted to the performance of functions;
• Benefits plan;
• And others.

Work together with expert teams on projects of large magnitude and intensity, long term together with our clients, all leaders in their industries.

Are you ready to step into a diverse and inclusive world with us?