ServiceNow Consultant

Jobbex IT; Lisboa; On-site; EUR 55,000 - 75,000; Full time

Job summary

Jobbex.IT in Portugal seeks a Senior ServiceNow Consultant to lead ITSM/ITOM/CMDB implementations and drive continuous improvements across client projects. You will collaborate with business and technical teams to deliver scalable ServiceNow solutions, troubleshooting issues and refining processes.

Fluent English and the ability to work autonomously in international teams are essential, as you guide IT infrastructure visibility and service excellence on complex deployments.

Qualifications

• Proven experience as a Senior ServiceNow Consultant.
• Strong knowledge of ITSM, ITOM, Discovery, and CMDB.
• Strong understanding of IT infrastructure and operations.
• Fluent English and ability to work autonomously in international teams.

Responsibilities

• ServiceNow implementations and continuous improvement initiatives.
• Manage ITOM, Discovery, and CMDB, ensuring infrastructure visibility and data accuracy.
• Optimize ITSM processes, including Incident, Change, Problem, and Service Catalog management.
• Collaborate with business and technical teams to deliver scalable solutions and troubleshoot issues.

Skills

ITSM knowledge

ITOM knowledge

CMDB knowledge

Incident management

Fluent English

Tools

ServiceNow Platform

Job description

Jobbex.IT, a company that empowers people & organizations by matching great talents to great projects is looking for the next ServiceNow Consultant support one of our clients.

If you feel inspired to make a change and if you want to be part of the cool kid on the block, this opportunity is for you!

Be ready to find at Jobbex Portugal the transparent, friendly, and professional work environment you have been looking for.

Responsibilities

• ServiceNow implementations and continuous improvement initiatives.
• Manage ITOM, Discovery, and CMDB, ensuring infrastructure visibility and data accuracy.
• Optimize ITSM processes, including Incident, Change, Problem, and Service Catalog management.
• Collaborate with business and technical teams to deliver scalable solutions and troubleshoot issues.

Requirements

• Proven experience as a Senior ServiceNow Consultant
• Strong knowledge of ITSM, ITOM, Discovery, and CMDB.
• Strong understanding of IT infrastructure and operations.
• Fluent English and ability to work autonomously in international teams