Senior Travel Agent - Remote Personal Travel Support

Careerxtra; Lisboa; Híbrido; EUR 30 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive medical, dental, and vision coverage

Paid parental and bereavement leave

Mental health support

Connectivity stipends

Career growth opportunities

Wellness perks

Resumo da oferta

A progressive travel service company is seeking a Senior Travel Agent to deliver exceptional support to clients. This role emphasizes providing personalized assistance, handling inquiries, and collaborating with teams to enhance customer experiences. The ideal candidate should have experience in the travel sector, be fluent in English, and possess strong skills in GDS systems like Sabre or Amadeus. This position offers a competitive salary and attractive benefits including health coverage and career development opportunities.

Qualificações

• Fluent in English (C1 level), both written and spoken.
• Proven customer service experience in travel or hospitality.
• Hands-on experience with GDS systems is mandatory.

Responsabilidades

• Provide personalized support to travelers.
• Handle travel bookings and inquiries with empathy.
• Collaborate with teams to improve processes.

Conhecimentos

Customer service experience

Communication skills

Interpersonal skills

GDS systems knowledge

Adaptability

Tech-savvy

Ferramentas

GDS systems (Sabre, Amadeus, Galileo)

Gmail

Zendesk

Slack

Salesforce

Descrição da oferta de emprego

A progressive travel service company is seeking a Senior Travel Agent to deliver exceptional support to clients. This role emphasizes providing personalized assistance, handling inquiries, and collaborating with teams to enhance customer experiences. The ideal candidate should have experience in the travel sector, be fluent in English, and possess strong skills in GDS systems like Sabre or Amadeus. This position offers a competitive salary and attractive benefits including health coverage and career development opportunities.