French-Speaking Senior Travel Agent (Remote/Hybrid)

Careerxtra; Lisboa; Híbrido; EUR 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive medical, dental, and vision coverage

Paid parental and bereavement leave

Mental health support

Continuous learning and career growth opportunities

Resumo da oferta

A leading travel agency is looking for a French-speaking Senior Travel Agent to provide exceptional support to travelers. This role involves handling various travel-related inquiries, ensuring world-class service, and collaborating with internal teams. The ideal candidate is fluent in French and English, has experience in customer service within the travel industry, and is familiar with GDS systems. The position offers competitive remuneration and opportunities for career growth in a dynamic, multicultural team environment.

Qualificações

• Fluent in French and strong English communication skills required.
• Proven experience in customer service, ideally in travel.
• Experience using GDS systems is mandatory.

Responsabilidades

• Provide personalized support to travelers in French and English.
• Assist with travel bookings and inquiries efficiently.
• Collaborate with teams to improve customer experience.

Conhecimentos

Fluent in French

Strong English communication skills (C1 level)

Customer service experience

GDS systems experience (Sabre, Amadeus, or Galileo)

Organisational skills

Problem-solving skills

Proficient with Gmail, Zendesk, Slack, and Salesforce

Descrição da oferta de emprego

A leading travel agency is looking for a French-speaking Senior Travel Agent to provide exceptional support to travelers. This role involves handling various travel-related inquiries, ensuring world-class service, and collaborating with internal teams. The ideal candidate is fluent in French and English, has experience in customer service within the travel industry, and is familiar with GDS systems. The position offers competitive remuneration and opportunities for career growth in a dynamic, multicultural team environment.