Remote Travel Planning & Support Specialist

Kim Luxe Travel; Porto; Remote; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Fully remote role with flexible scheduling options

Training and ongoing support

Opportunities for growth within the travel industry

Access to travel-related perks and discounts

Supportive team environment

Job summary

A travel support company is looking for a Work From Home Travel Support Associate. In this remote role, you'll assist travelers by providing guidance and support for their trips. Your responsibilities include communicating with clients through various channels, reviewing travel plans, and ensuring a smooth experience for customers. Ideal candidates have strong communication skills and an interest in helping others plan successful trips. The position offers a fully remote setup with flexible hours and growth opportunities.

Qualifications

• Strong communication and customer service skills are essential.
• Experience in customer support or hospitality is a plus, though not mandatory.
• Must be organized and detail-oriented.
• Comfort using online systems and digital tools is necessary.
• A genuine interest in travel and assisting clients is required.

Responsibilities

• Communicate with clients to provide support and travel guidance.
• Review travel plans and confirm details with clients.
• Provide information about destinations and travel guidelines.
• Follow up with travelers before their trip.
• Address client questions and escalate complex issues when necessary.

Skills

Strong communication skills

Customer service skills

Organizational skills

Attention to detail

Familiarity with digital tools

Job description

A travel support company is looking for a Work From Home Travel Support Associate. In this remote role, you'll assist travelers by providing guidance and support for their trips. Your responsibilities include communicating with clients through various channels, reviewing travel plans, and ensuring a smooth experience for customers. Ideal candidates have strong communication skills and an interest in helping others plan successful trips. The position offers a fully remote setup with flexible hours and growth opportunities.