Remote Travel Concierge | Flexible Hours & Perks

Kim Luxe Travel; Ericeira; Remote; EUR 20,000 - 32,000; Full time

Benefits offered by this job

Training and ongoing support

Career growth opportunities

Access to travel benefits

Exclusive industry discounts

Supportive team culture

Job summary

A travel agency is seeking a Travel Customer Service professional to support clients throughout their travel journey. This fully remote position focuses on delivering exceptional customer care, managing travel inquiries, and resolving issues efficiently. The ideal candidate has customer service experience, a passion for travel, and strong communication skills. This role offers flexible hours, training, and opportunities for career growth while enjoying travel benefits and discounts.

Qualifications

• Experience in customer service, preferably in travel, tourism, or hospitality.
• Ability to handle multiple requests efficiently.
• Passion for travel and helping clients.

Responsibilities

• Communicate with clients via email, phone, and messaging.
• Manage booking updates, cancellations, and special requirements.
• Proactively check in with clients to address concerns.

Skills

Strong communication

Customer-first mindset

Tech-savvy

Job description

A travel agency is seeking a Travel Customer Service professional to support clients throughout their travel journey. This fully remote position focuses on delivering exceptional customer care, managing travel inquiries, and resolving issues efficiently. The ideal candidate has customer service experience, a passion for travel, and strong communication skills. This role offers flexible hours, training, and opportunities for career growth while enjoying travel benefits and discounts.