Remote Travel Concierge & Guest Support

Kim Luxe Travel; Lisboa; Remote; EUR 25,000 - 36,000; Full time

Benefits offered by this job

Flexible schedule

Step-by-step training

Opportunities to grow

Access to travel perks

Supportive team environment

Job summary

A travel services company is seeking a Travel Customer Representative to assist clients throughout their travel journey. This role involves providing friendly support, coordinating travel details, and ensuring that each traveler feels confident and cared for. Ideal candidates will have customer service experience, be organized, and enjoy helping people. This remote position offers flexible scheduling and opportunities for growth in the travel industry, along with access to travel perks.

Qualifications

• Friendly and patient communicator who enjoys helping people.
• Customer service experience preferred in any industry.
• Organized and dependable with good attention to detail.

Responsibilities

• Assist clients via email, phone, and messaging with travel questions.
• Help confirm reservations and review itineraries.
• Provide information about destinations and travel policies.
• Follow up with travelers before departure.
• Escalate complex issues while maintaining a positive experience.

Skills

Friendly communication

Customer service experience

Organizational skills

Attention to detail

Comfortable using online tools

Job description

A travel services company is seeking a Travel Customer Representative to assist clients throughout their travel journey. This role involves providing friendly support, coordinating travel details, and ensuring that each traveler feels confident and cared for. Ideal candidates will have customer service experience, be organized, and enjoy helping people. This remote position offers flexible scheduling and opportunities for growth in the travel industry, along with access to travel perks.