Senior ServiceNow Developer - Remote & AI-Driven Workflows

Unit4; Lisboa; Presencial; EUR 45 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote working opportunities

Flexible Leave Paid Time Off

Global Wellbeing Days

Autonomy and growth

Resumo da oferta

Unit4 is seeking a Senior ServiceNow Developer to design, develop, and sustain secure, scalable ServiceNow solutions across ITSM, CSM, HRSD, and AI-enabled workflows. You will partner with analysts, architects, and other teams to translate business requirements into effective platform capabilities and integrations using REST, SOAP, and Integration Hub.

You will mentor peers, promote best practices, and contribute to platform upgrades, testing, and documentation to ensure high quality

Qualificações

• Strong hands-on experience developing and supporting solutions on the ServiceNow platform.
• Experience with ITSM and at least one additional ServiceNow product such as CS M, HRSD, SPM, or App Engine.
• Experience with Now Assist, Virtual Agent, or other ServiceNow AI and automation capabilities.
• Proven experience building integrations using REST, SOAP, webhooks, or equivalent technologies.

Responsabilidades

• Design, develop, configure, test, and support ServiceNow applications and workflows.
• Build and enhance solutions across ITSM, CSM, HRSD, SPM, CMDB, App Engine, Now Assist, Virtual Agent.
• Translate business requirements into scalable, maintainable, and secure technical solutions.
• Develop integrations with enterprise systems using REST, SOAP, Integration Hub, webhooks, import sets, and transform maps.
• Create workflow automation using Flow Designer, Business Rules, Script Includes, Client Scripts, Service Catalog.
• Support adoption of Now Assist and AI-enabled workflows with proper controls and testing.
• Promote standard ServiceNow functionality and reusable solutions; minimize customization debt.
• Perform code reviews, automated testing, release validation, and troubleshoot complex issues.
• Support platform upgrades, deployments, documentation, and handover.
• Mentor developers and drive engineering standards and platform improvements.

Conhecimentos

ServiceNow development

ITSM

CSM

Now Assist

Ferramentas

REST

SOAP

Integration Hub

webhooks

import sets

transform maps

Flow Designer

Virtual Agent

Descrição da oferta de emprego

Unit4 is seeking a Senior ServiceNow Developer to design, develop, and sustain secure, scalable ServiceNow solutions across ITSM, CSM, HRSD, and AI-enabled workflows. You will partner with analysts, architects, and other teams to translate business requirements into effective platform capabilities and integrations using REST, SOAP, and Integration Hub.

You will mentor peers, promote best practices, and contribute to platform upgrades, testing, and documentation to ensure high quality