Senior IT Systems Administrator - Hybrid, 2nd‑Line Support

Hexa Consulting; Trofa; Híbrido; EUR 32 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Mental health support

Training and certification support

Flexible working arrangements

Childcare vouchers

Leadership presence

Ownership culture

InfoSec learning opportunities

Resumo da oferta

Hexa Consulting in Porto Trofa is seeking a Senior IT Support and Systems Administrator for a hybrid role in a largely on-site environment. You will handle second-line issues across networks, servers and apps, while implementing security and DR practices and maintaining infrastructure documentation.

We value a candidate with 5–10 years in similar roles, a CS/CE degree, and fluency in Portuguese with intermediate English.

Qualificações

• 5 to 10 years of experience in comparable technical environments.
• Technical or higher education in Computer Science or Computer Engineering is valued.
• Autonomous work on complex topics.
• Strong troubleshooting mindset and operational continuity.
• Portuguese working proficiency with English at an intermediate level.

Responsabilidades

• Provide second-line IT support and systems administration.
• Analyse and resolve complex incidents related to networks, OS and apps.
• Install, configure and maintain workstations, printers and devices.
• Manage user accounts, permissions and access controls.
• Administer and monitor Windows and Linux servers.
• Implement security policies and patch management.
• Manage backups, DR procedures and disaster recovery.
• Monitor performance, analyze logs and report metrics.
• Document procedures and configurations.
• Collaborate with infra and security teams to improve processes.

Conhecimentos

Senior IT support

Autonomy

Collaboration

Troubleshooting

Portuguese fluency

Formação académica

Computer Science/Engineering degree

Ferramentas

Windows Server

Windows Desktop

Microsoft 365

Active Directory

Exchange

TCP/IP

DNS

DHCP

Remote support tools

ITSM tools

TeamViewer

ServiceNow

AWS

Backup & DR

Log analysis

Patching & security

Access control

Cybersecurity best practices

Descrição da oferta de emprego

Hexa Consulting in Porto Trofa is seeking a Senior IT Support and Systems Administrator for a hybrid role in a largely on-site environment. You will handle second-line issues across networks, servers and apps, while implementing security and DR practices and maintaining infrastructure documentation.

We value a candidate with 5–10 years in similar roles, a CS/CE degree, and fluency in Portuguese with intermediate English.