Senior Enterprise Applications Operations Lead

The Brink’s Company; Lisboa; On-site; EUR 60,000 - 80,000; Full time

Job summary

A global security company in Lisbon seeks an Application OPS Lead to ensure the operational stability and performance of enterprise applications. Responsibilities include leading incident resolution, managing compliance with SLAs, and advocating for continuous improvement through automation. The ideal candidate has 5-10 years of experience in application operations, a strong ITIL background, and excellent stakeholder engagement skills. This role offers the opportunity to work with diverse teams and optimize application services.

Qualifications

• 5-10+ years in application operations or IT service delivery leadership.
• Strong ITIL and ITSM knowledge.
• Deep understanding of enterprise application architectures.

Responsibilities

• Oversee operational stability and performance of enterprise applications.
• Lead major incident resolution and problem management.
• Drive automation initiatives for application monitoring.
• Partner with teams to ensure application resilience.

Skills

Application operations experience

ITIL knowledge

Incident management

Problem management

Vendor management

Excellent communication

Cloud platforms knowledge

Tools

AppDynamics

ServiceNow

Job description

A global security company in Lisbon seeks an Application OPS Lead to ensure the operational stability and performance of enterprise applications. Responsibilities include leading incident resolution, managing compliance with SLAs, and advocating for continuous improvement through automation. The ideal candidate has 5-10 years of experience in application operations, a strong ITIL background, and excellent stakeholder engagement skills. This role offers the opportunity to work with diverse teams and optimize application services.