Senior Enterprise Applications Operations Lead

Brink's; Lisboa; Presencial; EUR 50 000 - 80 000; Tempo integral

Resumo da oferta

A leading security solutions provider located in Lisbon is seeking an experienced Application OPS Lead. This role focuses on ensuring the operational stability and performance of enterprise applications, managing incidents, and leading various IT service delivery initiatives. The ideal candidate will have at least 5-10 years' experience in application support, strong ITIL knowledge, and familiarity with cloud-based platforms. Excellent communication skills and vendor management capabilities are also required.

Qualificações

• 5-10+ years in application operations or IT service delivery.
• Strong ITIL and ITSM knowledge with SLA management experience.
• Deep understanding of enterprise application architectures.

Responsabilidades

• Oversee operational stability and performance of applications.
• Lead major incident resolution and proactive issue management.
• Drive automation initiatives for applications and optimize costs.

Conhecimentos

Application operations

ITIL knowledge

Service delivery leadership

Cloud-based platforms

Vendor management

Excellent communication

Ferramentas

AppDynamics

Dynatrace

Splunk

ServiceNow

Descrição da oferta de emprego

A leading security solutions provider located in Lisbon is seeking an experienced Application OPS Lead. This role focuses on ensuring the operational stability and performance of enterprise applications, managing incidents, and leading various IT service delivery initiatives. The ideal candidate will have at least 5-10 years' experience in application support, strong ITIL knowledge, and familiarity with cloud-based platforms. Excellent communication skills and vendor management capabilities are also required.