Senior Director, Global Enterprise Platforms & AI

Boston Consulting Group (BCG); Lisboa; Sur place; EUR 180 000 - 240 000; Plein temps

Résumé du poste

Boston Consulting Group in Lisbon is seeking a Senior Director, Business Platforms to own and operate the firm's enterprise platform portfolio, anchored by ServiceNow, and to drive 24/7 support, security, and cost management.

You will lead global technical teams, partner with business stakeholders, and shape the AI-ready platform roadmap, maintaining multi-million budgets and ensuring regulatory compliance.

Qualifications

• 12+ years of senior technical leadership in enterprise platforms.
• Proven budget ownership and vendor negotiation experience.
• Strong knowledge of security, compliance, and data governance.

Responsabilités

• Own and operate BCG's enterprise business platforms, led by ServiceNow.
• Manage 24/7 support operations and incident management.
• Oversee multi-million dollar platform budgets and vendor relationships.
• Partner with Security, Risk, and Compliance teams on data privacy and regulatory requirements.
• Design and refine technical workflows and platform roadmaps.

Connaissances

Platform leadership

ServiceNow expertise

Vendor management

Security & compliance

ITIL/operational framework

Agile methodologies

Team leadership

Budget ownership

AI & automation vision

Outils

ServiceNow

Description du poste

Boston Consulting Group in Lisbon is seeking a Senior Director, Business Platforms to own and operate the firm's enterprise platform portfolio, anchored by ServiceNow, and to drive 24/7 support, security, and cost management.

You will lead global technical teams, partner with business stakeholders, and shape the AI-ready platform roadmap, maintaining multi-million budgets and ensuring regulatory compliance.