Senior Conversational AI Designer (Hybrid, Lisbon)

PrimeIT; Lisboa; Hybrid; EUR 20,000 - 39,000; Full time

Benefits offered by this job

Food allowance

Flex benefits

Job summary

PrimeIT is seeking a Senior Conversational AI Designer based in Lisbon, working in a hybrid setup. The role focuses on crafting high-quality conversational experiences for text and voice across production environments, leveraging VUI/IVR and GenAI assistants.

You will contribute to guardrails, UX guidelines, and design systems to scale conversational interfaces. The ideal candidate has 5+ years in UX/Product Design and at least 3 years in conversational design, with a strong portfolio of

Qualifications

• 5+ years of experience in UX or Product Design.
• 3+ years of experience in Conversational Design, with conversational agents in production.
• Strong experience designing conversational experiences for text and voice.
• Experience with VUI / IVR / voice assistants.
• Experience with LLM/GenAI agents, prompt design and conversational guardrails.
• Experience creating Conversational UX Guidelines, pattern libraries or design systems.

Skills

UX design

Product design

Conversational design

VUI/IVR

Voice assistants

LLM prompts

Design systems

Tools

Pattern libraries

Job description

PrimeIT is seeking a Senior Conversational AI Designer based in Lisbon, working in a hybrid setup. The role focuses on crafting high-quality conversational experiences for text and voice across production environments, leveraging VUI/IVR and GenAI assistants.

You will contribute to guardrails, UX guidelines, and design systems to scale conversational interfaces. The ideal candidate has 5+ years in UX/Product Design and at least 3 years in conversational design, with a strong portfolio of