Senior App Production Support – Banking & Automation

Axians Portugal; Lisboa; Presencial; EUR 42 000 - 68 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Employee assistance program

Resumo da oferta

Axians Portugal is seeking a Senior Application Production Support professional with strong expertise in production support, core banking operations, and proactive automation. You will ensure service availability and contribute to improvements across platforms.

The role involves on-call rotations, incident handling, and collaboration with teams, using technologies such as Unix/Linux, Oracle, Kubernetes, Docker, and ITIL practices.

Qualificações

• Proven experience in L1/L2 Application Production Support within complex environments.
• Previous experience supporting applications in the banking sector.
• Experience with Autosys and middleware technologies such as MQ and Tomcat.
• Familiarity with reporting tools such as Power BI or Tableau.
• Fluent English communication skills, both written and verbal.

Responsabilidades

• Provide production support for critical applications and platforms, ensuring service availability and stability.
• Analyze, troubleshoot, and resolve incidents and service requests raised by business teams.
• Monitor application, middleware, and system performance, identifying and addressing potential issues proactively.
• Contribute to service quality improvements through automation initiatives and problem management practices.
• Participate in production support activities, including shifts, on-call rotations, disaster recovery exercises, and application change support.

Conhecimentos

Unix/Linux

Shell scripting

Oracle DB

SQL/PLSQL

Data Warehousing

Dynatrace

Kubernetes

Docker

Ansible

ITIL

Power BI

Fluent English

Ferramentas

Autosys

MQ

Tomcat

Descrição da oferta de emprego

Axians Portugal is seeking a Senior Application Production Support professional with strong expertise in production support, core banking operations, and proactive automation. You will ensure service availability and contribute to improvements across platforms.

The role involves on-call rotations, incident handling, and collaboration with teams, using technologies such as Unix/Linux, Oracle, Kubernetes, Docker, and ITIL practices.