sales manager in jewellery retail

Enfint; Faro; Presencial; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

Pandora ищет регионального менеджера по розничной торговле для управления сетью магазинов и командами, развития лидеров и поддержки операционных стандартов.

Кандидат будет ориентироваться на достижение продаж и KPI, развивать таланты, продвигать клиентский сервис и визуальный мерчендайзинг, а также сотрудничать с HR, Retail Operations и Merchandising, с поездками до 80%.

Qualificações

• Extensive retail management experience in a global organisation.
• Proven track record in multi-site field management (e.g., Multi-Site Manager, Area Manager, District Manager).
• Experience running a high-profile region with high turnover.
• Customer-centric and service-focused leadership.
• Target-driven and sales-focused mindset.
• Excellent people development, coaching and mentoring skills.
• Creative flair and experience in visual merchandising.
• Proficiency in Microsoft Office.
• Portuguese and English fluency, verbal and written.
• Nice to have: Strong collaboration and influencing skills.

Responsabilidades

• Руководить, вдохновлять и развивать руководителей магазинов и команды
• Доведить продажи и KPI до целей по территории
• Обеспечивать лучший в классе клиентский сервис и стандарты визуального мерчендайзинга
• Сотрудничать с HR, Retail Operations и Merchandising
• Анализировать бизнес-показатели и выявлять коммерческие возможности
• Управлять расчетами заработной платы в рамках бюджета предприятия

Conhecimentos

Retail management

Leadership

Sales focus

Coaching & mentoring

Customer service

Visual merchandising

Microsoft Office

Portuguese/English

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Описание:

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Its jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Задачи:

• Lead, inspire and develop people to build committed and high-performing Store Managers and teams
• Adapt leadership and coaching styles across people management and development, selling, stock and operational excellence, and visual merchandising
• Promote an inclusive and diverse culture in line with Pandora Brand Values
• Champion a positive and flexible work culture, continuous improvement and effective change
• Develop talent to create an internal talent pipeline and succession plan
• Recruit A-Class talent into teams
• Drive sales performance to achieve sales targets and store KPIs across the nominated territory
• Coach and lead Store Managers and teams to maximise sales and profitability and deliver high operational standards
• Lead and deliver best-in-class customer experience, brand initiatives and operational standards across all stores
• Execute global visual merchandising standards
• Partner with HR, Retail Operations, Training and Merchandising to maximise potential in people, product and sales
• Partner with the Sales Training team to develop training programs that deliver business results
• Cultivate and maintain strong relationships with store teams
• Facilitate face-to-face training and workshops for store teams
• Ensure timely sharing of Retail communications aligned with Group Communications standards
• Analyse business performance, data and reporting to identify commercial opportunities and implement change and corrective actions
• Understand industry standards and benchmarks and identify ideas to maintain Pandora as a market leader in service and operational standards
• Improve regional stock loss and accuracy
• Manage payroll in line with business expectations
• Provide product, customer and local market feedback to the wider business

Требования:

• Extensive retail management experience within a global organisation
• Proven track record in a similar multi-site field management role, such as Multi-Site Manager, Area Manager or District Manager
• Experience running a high-profile region with high turnover
• Customer-centric and service-focused leadership
• Target-driven and sales-focused mindset
• Excellent people development, coaching and mentoring skills
• Creative flair and experience in visual merchandising
• Proficiency in Microsoft Office
• Portuguese and English fluency, verbal and written
• Nice to have: Strong collaboration and influencing skills

Условия:

Availability to travel 80% of the time.