Russian Support Specialist – Social Media & Trust (On-Site)

Besthire; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

Besthire in Lisbon, Portugal is seeking a Russian-speaking Customer Service Advisor to join our Social Media & Trust team. You will review reports, answer inquiries by phone, email and chat, and help enforce platform policies to keep the community safe.

You will work on-site with a multilingual team and receive thorough training and career development support. The role requires confident Russian communication and comfort using English daily; prior customer service experience is a plus but not

Qualificações

• Russian language proficiency is required.
• English daily usage is expected.

Responsabilidades

• Answer customer questions by phone, email and chat.
• Keep accurate records of each interaction in internal systems.
• Escalate complex cases to the appropriate team when needed.

Conhecimentos

Russian language

English language

Descrição da oferta de emprego

Besthire in Lisbon, Portugal is seeking a Russian-speaking Customer Service Advisor to join our Social Media & Trust team. You will review reports, answer inquiries by phone, email and chat, and help enforce platform policies to keep the community safe.

You will work on-site with a multilingual team and receive thorough training and career development support. The role requires confident Russian communication and comfort using English daily; prior customer service experience is a plus but not