Russian-Speaking Customer Support for Social Tech, Porto

Cross Border Talents; Vila Nova de Gaia; Presencial; EUR 10 155 - 12 164; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus of EUR 1000

Extra payment for night hours and holidays

Meal allowance of EUR 7.63 net per day

Resumo da oferta

A talent acquisition company is seeking a Russian-Speaking Customer Support Specialist to join a multicultural team in Porto. The role includes assisting users with social media and smart devices, requiring fluency in Russian and good English. The position offers a EUR 1000 welcome bonus and a base salary of EUR 1,000 gross/month, with additional benefits for night shifts and a meal allowance. This is a great opportunity for a career in tech support.

Qualificações

• Fluency in Russian and good command of English (B2+).
• Excellent communication and interpersonal skills.
• Basic familiarity with social media platforms and tech gadgets.
• Problem-solving mindset and customer-centric attitude.
• Willingness to work in a 24/7 shift rotation.

Responsabilidades

• Provide outstanding assistance to users of social media and smart devices.
• Guide customers in solving technical or account-related issues.
• Monitor and report user feedback to enhance product performance.
• Follow standard procedures to improve customer experience.
• Collaborate with teammates and team leaders.

Conhecimentos

Fluency in Russian

Good command of English (B2+)

Excellent communication skills

Interpersonal skills

Problem-solving mindset

Descrição da oferta de emprego

A talent acquisition company is seeking a Russian-Speaking Customer Support Specialist to join a multicultural team in Porto. The role includes assisting users with social media and smart devices, requiring fluency in Russian and good English. The position offers a EUR 1000 welcome bonus and a base salary of EUR 1,000 gross/month, with additional benefits for night shifts and a meal allowance. This is a great opportunity for a career in tech support.