Russian-Speaking Social Tech Support – Porto (On-site) €1k

Cross Border Talents; São Mamede de Infesta; On-site; EUR 10,155 - 12,164; Full time

Benefits offered by this job

Welcome bonus of EUR 1000

Meal allowance of EUR 7.63 net per working day

Extra payment for night shifts and public holidays

Job summary

A dynamic recruitment agency is looking for a Russian-Speaking Customer Support Specialist to join a fast-growing team in Porto. This role involves providing outstanding assistance to users of next-gen social media platforms and tech gadgets. Candidates should be fluent in Russian and have a good grasp of English, along with excellent communication skills and a customer-centric mindset. The position offers a gross base salary of EUR 1,000 per month and a welcome bonus of EUR 1,000.

Qualifications

• Fluency in Russian and good command of English.
• Excellent communication and interpersonal skills.
• Basic familiarity with social media platforms and tech gadgets.

Responsibilities

• Provide outstanding assistance to users via chat, email, or phone.
• Guide customers in solving technical or account-related issues.
• Monitor and report user feedback.
• Follow standard procedures to enhance customer experience.
• Collaborate with teammates to improve service delivery.

Skills

Fluent in Russian

Good command of English (B2+)

Excellent communication skills

Problem-solving mindset

Job description

A dynamic recruitment agency is looking for a Russian-Speaking Customer Support Specialist to join a fast-growing team in Porto. This role involves providing outstanding assistance to users of next-gen social media platforms and tech gadgets. Candidates should be fluent in Russian and have a good grasp of English, along with excellent communication skills and a customer-centric mindset. The position offers a gross base salary of EUR 1,000 per month and a welcome bonus of EUR 1,000.