Russian Customer Specialist - Email & Chat Support (Porto)

Cross Border Talents; Porto; On-site; EUR 10,155 - 12,164; Full time

Benefits offered by this job

Competitive Salary

Meal Allowance

Relocation Assistance

Collaborative Team

Job summary

A customer service recruitment firm in Porto is seeking a Customer Specialist fluent in Russian and English to provide exceptional email and chat support. The role offers a competitive salary, meal allowance, relocation assistance, and a supportive team environment. Ideal candidates will have at least one year of customer support experience and strong communication skills. Join us to enhance customer experiences and advance your career.

Qualifications

• At least one year of experience in Customer Support or a related role.
• Desire to learn and advance in the field.

Responsibilities

• Respond to customer inquiries via email and chat.
• Understand customer needs and deliver effective resolutions.
• Collaborate with internal teams to enhance service delivery.
• Maintain accurate records of all customer interactions.
• Build trust through high-quality communication.

Skills

Proficiency in Russian (C2 level)

Proficiency in English (B2 level)

Strong analytical abilities

Leadership

Communication abilities

Job description

A customer service recruitment firm in Porto is seeking a Customer Specialist fluent in Russian and English to provide exceptional email and chat support. The role offers a competitive salary, meal allowance, relocation assistance, and a supportive team environment. Ideal candidates will have at least one year of customer support experience and strong communication skills. Join us to enhance customer experiences and advance your career.