Remote Travel Concierge | Flexible Hours & Perks

Kim Luxe Travel; Porto; À distance; EUR 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Fully remote position with flexible hours

Training and ongoing support

Career growth opportunities

Access to travel benefits

Collaborative team culture

Résumé du poste

A growing travel agency in Porto is seeking a Travel Customer Service professional to deliver outstanding care for clients pre-, during, and post-trip. This fully remote role involves communicating with clients, managing bookings and requests, and resolving issues. The ideal candidate will have customer service experience, a customer-first mindset, and a passion for travel. The position offers flexible hours, ongoing training, and access to travel benefits and industry discounts.

Qualifications

• Experience in customer service, ideally in travel, tourism, or hospitality.
• Ability to manage multiple requests efficiently.
• Passion for travel and customer care.

Responsabilités

• Communicate with clients via email, phone, and chat.
• Manage bookings and special travel needs.
• Provide accurate destination information.
• Proactively check in with clients.
• Resolve issues efficiently.

Connaissances

Strong communicator

Customer-first mindset

Tech-savvy

Description du poste

A growing travel agency in Porto is seeking a Travel Customer Service professional to deliver outstanding care for clients pre-, during, and post-trip. This fully remote role involves communicating with clients, managing bookings and requests, and resolving issues. The ideal candidate will have customer service experience, a customer-first mindset, and a passion for travel. The position offers flexible hours, ongoing training, and access to travel benefits and industry discounts.