Remote Travel Concierge | Flexible Hours & Perks

Kim Luxe Travel; Porto; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote position with flexible hours

Training and ongoing support

Career growth opportunities

Access to travel benefits

Collaborative team culture

Resumo da oferta

A growing travel agency in Porto is seeking a Travel Customer Service professional to deliver outstanding care for clients pre-, during, and post-trip. This fully remote role involves communicating with clients, managing bookings and requests, and resolving issues. The ideal candidate will have customer service experience, a customer-first mindset, and a passion for travel. The position offers flexible hours, ongoing training, and access to travel benefits and industry discounts.

Qualificações

• Experience in customer service, ideally in travel, tourism, or hospitality.
• Ability to manage multiple requests efficiently.
• Passion for travel and customer care.

Responsabilidades

• Communicate with clients via email, phone, and chat.
• Manage bookings and special travel needs.
• Provide accurate destination information.
• Proactively check in with clients.
• Resolve issues efficiently.

Conhecimentos

Strong communicator

Customer-first mindset

Tech-savvy

Descrição da oferta de emprego

A growing travel agency in Porto is seeking a Travel Customer Service professional to deliver outstanding care for clients pre-, during, and post-trip. This fully remote role involves communicating with clients, managing bookings and requests, and resolving issues. The ideal candidate will have customer service experience, a customer-first mindset, and a passion for travel. The position offers flexible hours, ongoing training, and access to travel benefits and industry discounts.