Remote Travel Concierge | Flexible Hours & Perks

Kim Luxe Travel; Portugal; À distance; EUR 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Fully remote position with flexible hours

Training and ongoing support

Career growth opportunities

Access to travel benefits

Collaborative team culture

Résumé du poste

A travel agency is seeking a Travel Customer Service professional to support clients before, during, and after their trips. This fully remote position focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a stress-free experience for every traveler. Candidates should have strong communication skills, a customer-first mindset, and experience in customer service, preferably in the travel industry. The role offers flexibility, training, and access to exclusive travel benefits.

Qualifications

• Customer service experience, preferably in travel, tourism, or hospitality.
• Ability to handle multiple requests efficiently.
• Passion for travel and supporting clients.

Responsabilités

• Communicate with clients via email, phone, and messaging.
• Manage booking updates and special travel needs.
• Provide accurate information about destinations and agency procedures.
• Proactively check in to address client concerns.
• Resolve issues in a positive manner.

Connaissances

Strong communication skills

Customer-first mindset

Time management

Tech-savvy

Problem-solving

Description du poste

A travel agency is seeking a Travel Customer Service professional to support clients before, during, and after their trips. This fully remote position focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a stress-free experience for every traveler. Candidates should have strong communication skills, a customer-first mindset, and experience in customer service, preferably in the travel industry. The role offers flexibility, training, and access to exclusive travel benefits.