Remote Travel Concierge & Guest Support

Kim Luxe Travel; Coimbra; Remote; EUR 14,000 - 21,000; Full time

Benefits offered by this job

Remote position with flexible schedule

Step-by-step training and ongoing guidance

Access to travel perks and industry rates

Supportive team environment

Job summary

A travel service company based in Coimbra seeks a friendly Travel Customer Representative to assist clients throughout their journey. Responsibilities include answering inquiries, confirming reservations, and providing valuable information about travel policies. This remote position offers a flexible schedule, training, and opportunities to grow within the travel industry while enjoying travel perks. Ideal candidates should have a patient demeanor and a passion for helping others.

Qualifications

• Must be a friendly and patient communicator who enjoys helping people.
• Customer service experience is preferred but not necessary.
• Organized and dependable with a strong attention to detail.

Responsibilities

• Assist clients via email, phone, and messaging platforms with travel inquiries.
• Help confirm reservations and review itineraries.
• Provide information about destinations and travel policies.

Skills

Friendly communication

Customer service experience

Organization

Detail-oriented

Online tools proficiency

Interest in travel

Job description

A travel service company based in Coimbra seeks a friendly Travel Customer Representative to assist clients throughout their journey. Responsibilities include answering inquiries, confirming reservations, and providing valuable information about travel policies. This remote position offers a flexible schedule, training, and opportunities to grow within the travel industry while enjoying travel perks. Ideal candidates should have a patient demeanor and a passion for helping others.