Remote Travel Concierge & Guest Support

Kim Luxe Travel; Porto; Remote; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Flexible schedule

Step-by-step training

Opportunities to grow

Access to travel perks

Collaborative culture

Job summary

A travel agency in Porto is seeking a Travel Customer Representative to assist clients during their travel journey. This role involves providing friendly support, coordinating travel details, and ensuring clients feel confident and cared for at every step. Ideal candidates will have customer service experience, strong organizational skills, and a passion for travel. This remote position offers flexible scheduling, training, and growth opportunities within the industry.

Qualifications

• Friendly and patient communicator who enjoys helping people.
• Customer service experience preferred from any industry.
• Organized and dependable with good attention to detail.

Responsibilities

• Assist clients via email, phone, and messaging platforms.
• Help confirm reservations and support minor changes.
• Provide clear information about destinations and policies.

Skills

Friendly communication

Customer service experience

Attention to detail

Organizational skills

Online tools proficiency

Job description

A travel agency in Porto is seeking a Travel Customer Representative to assist clients during their travel journey. This role involves providing friendly support, coordinating travel details, and ensuring clients feel confident and cared for at every step. Ideal candidates will have customer service experience, strong organizational skills, and a passion for travel. This remote position offers flexible scheduling, training, and growth opportunities within the industry.