Remote Medical Process Consultant - Vault CRM Implementation

transperfect

Portugal

Remote

EUR 83,000 - 124,000

Part time

2 days ago

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Job summary

TransPerfect is seeking an experienced Medical Process Consultant to support a global pharmaceutical transformation to Vault CRM. The consultant will translate stakeholder needs into clear processes and testable requirements for Medical Affairs and Medical Information.

The role involves leading process analysis with MSLs, Medical Information teams, and process owners across markets, mapping workflows, and documenting dependencies as Vault CRM transitions to reality.

Qualifications

5+ years of business analysis or process consulting.
3+ years in Medical Affairs, Medical Information, or medical CRM workflows.
2+ years with Salesforce-based Veeva CRM processes.

Responsibilities

Lead medical process analysis and engage with MSLs, Medical Information teams, and global/local process owners.
Facilitate stakeholder sessions and reconcile regional requirements and variations.
Map medical engagement, medical insights, and inquiry workflows, including exceptions, handoffs, ownership, and closure criteria.
Develop process narratives, requirements, business rules, and acceptance scenarios.
Support the transition to Vault CRM by reviewing capabilities, identifying gaps, and documenting dependencies.
Review solution demonstrations, clarify requirements, and coordinate with Veeva and retained-system owners.
Support business testing and prepare handover documentation.
Identify and escalate policy, clinical, or safety-related decisions to stakeholders.