Remote German-Speaking Customer Support Specialist
Cloudheight Solutions
Uma candidatura feita para esta oferta — um currículo e uma carta de apresentação personalizados que vão ao encontro do anúncio.
Vantagens oferecidas por esta oferta de emprego
Resumo da oferta
Cloudheight Solutions is looking for a remote Customer Support Specialist based in Portugal. The role requires fluent German and English skills to assist customers through various channels and troubleshoot issues. A competitive base salary of €920/month is provided, along with performance bonuses and additional allowances.
You'll enjoy a permanent contract, fully covered onboarding expenses, and professional development opportunities. Join a multicultural, supportive environment and make a difference in customer satisfaction!
Qualificações
- Fluent in German and English (C1/C2) is mandatory.
- Previous experience in customer support is advantageous.
- Ability to communicate effectively and remain calm under stress.
- Comfortable working independently in a remote setting.
Responsabilidades
- Support customers through phone, email, and chat in German.
- Troubleshoot technical and account-related issues.
- Guide customers through products, services, and platform features.
- Collect feedback to help improve the service.
- Deliver an exceptional customer experience.
Conhecimentos
Descrição da oferta de emprego
Cloudheight Solutions is looking for a remote Customer Support Specialist based in Portugal. The role requires fluent German and English skills to assist customers through various channels and troubleshoot issues. A competitive base salary of €920/month is provided, along with performance bonuses and additional allowances.
You'll enjoy a permanent contract, fully covered onboarding expenses, and professional development opportunities. Join a multicultural, supportive environment and make a difference in customer satisfaction!
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