Remote French-English Customer Support Specialist

Cbtalents; Lisboa; Teletrabalho; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Food allowance

Attendance-based incentive

Rotational days off

International environment

Resumo da oferta

Concentrix Lisbon is seeking a French-Speaking Customer Service Representative to join the remote team. You will assist customers in French and English, delivering professional, friendly support from home within the Lisbon area.

Requirements include fluent French and English, living in Portugal within 50 km of the Lisbon office, and comfort with remote work. Hours span 07:00–21:00 with two rotational days off each week.

Qualificações

• Fluent French and English proficiency.
• Must already be living in Portugal.
• Must reside within 50 km of the Concentrix Lisbon office.
• Comfortable working in a remote environment.
• Excellent communication and interpersonal skills.
• Strong customer-focused mindset.
• Professional and reliable approach.

Responsabilidades

• Assist customers in French and English.
• Handle customer enquiries, requests, and concerns professionally.
• Provide accurate, clear, and relevant information.
• Support customers throughout their interactions with the company.
• Maintain a friendly, professional, and solution-oriented approach.
• Contribute to a consistently high level of customer satisfaction.
• Follow established procedures and service guidelines.
• Manage your responsibilities independently while remaining connected with the wider team.

Conhecimentos

French

English

Descrição da oferta de emprego

Concentrix Lisbon is seeking a French-Speaking Customer Service Representative to join the remote team. You will assist customers in French and English, delivering professional, friendly support from home within the Lisbon area.

Requirements include fluent French and English, living in Portugal within 50 km of the Lisbon office, and comfort with remote work. Hours span 07:00–21:00 with two rotational days off each week.