Remote French Customer Success Advisor

Talentia Connect; Lisboa; Teletrabalho; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation package

Performance bonus

Meal card

Private health insurance

Flexible schedules

Resumo da oferta

A global service provider seeks a Customer Service Advisor for the French market. This full-time, remote role involves managing customer inquiries via calls and chat, answering questions, and providing effective solutions. Candidates need strong communication skills, experience in customer support, and fluency in French (native/C1) along with English. Benefits include a competitive compensation package and performance bonuses, with flexibility in work schedules. Required start dates are from December 2025 onwards.

Qualificações

• Previous experience in Customer Service, Support, or similar roles.
• Fluency in French (native/C1) and a good level of English.
• Experience in international environments is an advantage.

Responsabilidades

• Handle customer inquiries through inbound calls, chat, and back-office tasks.
• Provide solutions in a professional and results-oriented manner.
• Manage requests and issue resolution depending on the project.

Conhecimentos

Communication skills

Interpersonal skills

Customer support experience

Fluency in French

Adaptability

Self-motivation

Descrição da oferta de emprego

A global service provider seeks a Customer Service Advisor for the French market. This full-time, remote role involves managing customer inquiries via calls and chat, answering questions, and providing effective solutions. Candidates need strong communication skills, experience in customer support, and fluency in French (native/C1) along with English. Benefits include a competitive compensation package and performance bonuses, with flexibility in work schedules. Required start dates are from December 2025 onwards.