Remote Fintech Support Specialist - French-speaking

Cross Border Talents; Lisboa; Presencial; EUR 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Training provided

Resumo da oferta

Cross Border Talents in Lisbon, Portugal, is seeking a French-speaking Customer Support Specialist for a Fintech account. You will respond to customers by phone, email, and chat, keeping precise records and escalating complex issues as needed.

The role offers remote work with occasional on-site presence (1 day per quarter) and relocation support for international candidates. Fluent French and comfortable daily use of English are required or highly desirable, with full training and clear

Qualificações

• Fluent in French is required.
• Comfortable using English on a day-to-day basis.

Responsabilidades

• Answer customer questions by phone, email, and chat.
• Keep accurate records of each interaction.
• Escalate complex cases to the appropriate team.
• Support customers for a modern financial services product.

Conhecimentos

French language

Communications

Customer service

Descrição da oferta de emprego

Cross Border Talents in Lisbon, Portugal, is seeking a French-speaking Customer Support Specialist for a Fintech account. You will respond to customers by phone, email, and chat, keeping precise records and escalating complex issues as needed.

The role offers remote work with occasional on-site presence (1 day per quarter) and relocation support for international candidates. Fluent French and comfortable daily use of English are required or highly desirable, with full training and clear