Remote Dutch Tech Support Specialist - Rotating Shifts

CareerForge; Braga; Teletrabalho; EUR 20 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health & Life Insurance

Career Growth

Meal Allowance

Transport Allowance

Remote Work

Equipment Provided

Supportive Environment

Resumo da oferta

CareerForge is seeking a Remote Dutch-Speaking Customer Service Representative to support Dutch-speaking clients from Braga, Portugal. This full-time role involves assisting customers with website-related technical inquiries, troubleshooting, and guiding users through tools and features.

Responsibilities include documenting interactions, maintaining high customer satisfaction, and collaborating with the team to improve processes. The position offers rotative shifts and remote work flexibility.

Qualificações

• Fluent in Dutch at C2 level.
• Experience in customer service or technical support is a plus.
• Able to work remotely from Braga, Portugal.

Responsabilidades

• Provide high-quality Dutch-speaking customer support via phone, email, and chat.
• Troubleshoot and guide customers on website solutions and tech issues.
• Document interactions in the CRM and ensure customer satisfaction.

Conhecimentos

Dutch Fluency

English Proficiency

Customer Service

Technical Aptitude

Communication Skills

Remote Work

Night Shifts

Descrição da oferta de emprego

CareerForge is seeking a Remote Dutch-Speaking Customer Service Representative to support Dutch-speaking clients from Braga, Portugal. This full-time role involves assisting customers with website-related technical inquiries, troubleshooting, and guiding users through tools and features.

Responsibilities include documenting interactions, maintaining high customer satisfaction, and collaborating with the team to improve processes. The position offers rotative shifts and remote work flexibility.