Remote Dutch Tech Support Specialist - Rotating Shifts

CareerForge; Braga; Remote; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Health & Life Insurance

Career Growth

Meal Allowance

Transport Allowance

Remote Work

Equipment Provided

Supportive Environment

Job summary

CareerForge is seeking a Remote Dutch-Speaking Customer Service Representative to support Dutch-speaking clients from Braga, Portugal. This full-time role involves assisting customers with website-related technical inquiries, troubleshooting, and guiding users through tools and features.

Responsibilities include documenting interactions, maintaining high customer satisfaction, and collaborating with the team to improve processes. The position offers rotative shifts and remote work flexibility.

Qualifications

• Fluent in Dutch at C2 level.
• Experience in customer service or technical support is a plus.
• Able to work remotely from Braga, Portugal.

Responsibilities

• Provide high-quality Dutch-speaking customer support via phone, email, and chat.
• Troubleshoot and guide customers on website solutions and tech issues.
• Document interactions in the CRM and ensure customer satisfaction.

Skills

Dutch Fluency

English Proficiency

Customer Service

Technical Aptitude

Communication Skills

Remote Work

Night Shifts

Job description

CareerForge is seeking a Remote Dutch-Speaking Customer Service Representative to support Dutch-speaking clients from Braga, Portugal. This full-time role involves assisting customers with website-related technical inquiries, troubleshooting, and guiding users through tools and features.

Responsibilities include documenting interactions, maintaining high customer satisfaction, and collaborating with the team to improve processes. The position offers rotative shifts and remote work flexibility.