Dutch Remote Customer Support | 40h/week + Relocation Help

Savior Artigos Texteis Lda; Lagos; Remote; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Paid training

Private health insurance

Relocation support

Job summary

bol.com is seeking a Dutch-speaking customer support agent to work fully remotely from Portugal. You will assist Dutch-speaking customers for one of Europe’s leading e-commerce platforms, delivering friendly service and effective solutions via chat and email.

The role is full-time (40 hours/week) with rotating shifts, including weekend coverage. Relocation assistance is offered for candidates moving to Portugal, and the package includes private health insurance and paid training.

Qualifications

• Fluent/native-level Dutch
• Experience in a customer-facing role
• Available for full-time work with rotating shifts
• EU citizenship or valid residence/work authorization in Portugal

Responsibilities

• Provide Dutch-language customer support for bol.com customers.
• Assist with inquiries via chat and email and resolve issues，aiming for high customer satisfaction.

Skills

Dutch language

Customer support

Full-time

Tools

Private health insurance

Job description

bol.com is seeking a Dutch-speaking customer support agent to work fully remotely from Portugal. You will assist Dutch-speaking customers for one of Europe’s leading e-commerce platforms, delivering friendly service and effective solutions via chat and email.

The role is full-time (40 hours/week) with rotating shifts, including weekend coverage. Relocation assistance is offered for candidates moving to Portugal, and the package includes private health insurance and paid training.