Remote Dutch–English Customer Support (Portugal)

Savior Artigos Texteis Lda; Porto; Remote; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Private health insurance

Paid training

Relocation support

Job summary

bol.com is hiring a Dutch-speaking Customer Support Agent to work remotely from Portugal. Join our multilingual team to assist customers across the Netherlands and Belgium, delivering friendly, efficient help via chat, email and phone.

This full-time role offers 40 hours per week with rotating shifts, paid training, private health insurance, and relocation support for candidates moving to Portugal, including flight assistance and local paperwork.

Qualifications

• Fluent Dutch (native-level) is required.
• Experience in customer-facing roles is preferred.
• Available for full-time work with rotating shifts.

Responsibilities

• Provide Dutch-language customer support to bol.com customers.
• Assist customers via chat, email, and phone.
• Participate in rotatingShift schedules and training.

Skills

Dutch language

Customer service

Full-time

Rotating shifts

Job description

bol.com is hiring a Dutch-speaking Customer Support Agent to work remotely from Portugal. Join our multilingual team to assist customers across the Netherlands and Belgium, delivering friendly, efficient help via chat, email and phone.

This full-time role offers 40 hours per week with rotating shifts, paid training, private health insurance, and relocation support for candidates moving to Portugal, including flight assistance and local paperwork.