Remote Dutch-Speaking E-commerce Support Specialist

Closerhire; Lisboa; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Private Health Cover

Meal Allowance

Paid Training

Remote work within Portugal

Accommodation support

Health insurance from day one

Job summary

CloserHire is recruiting a Dutch-speaking Support Specialist for a remote role based in Portugal. You will assist customers and sellers across an international e-commerce platform, delivering high-quality service via phone and email and handling a wide range of inquiries.

The role offers a full-time contract, a 40-hour work week, and a package including private health cover, meal allowance, and training support. Accommodation may be available and the position is fully remote within Portugal.

Responsibilities

• Provide customer support via phone and email to customers and sellers.
• Handle inquiries related to orders, deliveries, payments and returns.
• Troubleshoot issues and provide clear, effective solutions.
• Escalate complex issues to appropriate internal teams as needed.

Job description

CloserHire is recruiting a Dutch-speaking Support Specialist for a remote role based in Portugal. You will assist customers and sellers across an international e-commerce platform, delivering high-quality service via phone and email and handling a wide range of inquiries.

The role offers a full-time contract, a 40-hour work week, and a package including private health cover, meal allowance, and training support. Accommodation may be available and the position is fully remote within Portugal.