Dutch-Speaking E‑Commerce Support — Remote Portugal

CloserHire; Portugal; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Paid training

Health insurance

Meal allowance

Accommodation support

22 days annual leave

Job summary

CloserHire in Portugal offers a remote, full-time customer support role for Dutch-speaking professionals. You will handle customer inquiries by phone and email, assist with orders, deliveries and payments, and provide clear resolutions while collaborating with internal teams.

You will work a 40-hour week with paid training, meal allowance, and accommodation support if applicable, plus health insurance from day one in a fast-paced international environment with growth opportunities.

Qualifications

• Fluent in Dutch (spoken and written) with good English skills.
• Experience in customer support or service roles is an advantage.

Responsibilities

• Provide customer support via phone and email.
• Assist customers with inquiries about orders, deliveries, payments and returns.
• Troubleshoot issues and provide clear solutions; escalate complex cases to internal teams.
• Maintain accurate records of customer interactions and follow processes.

Skills

Dutch language

English language

Customer support

Tools

CRM systems

Job description

CloserHire in Portugal offers a remote, full-time customer support role for Dutch-speaking professionals. You will handle customer inquiries by phone and email, assist with orders, deliveries and payments, and provide clear resolutions while collaborating with internal teams.

You will work a 40-hour week with paid training, meal allowance, and accommodation support if applicable, plus health insurance from day one in a fast-paced international environment with growth opportunities.