Remote Dutch-Speaking Customer Support Specialist (Portugal)

FH Collective - Academy; Portugal; Remote; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Remote working model

Training and onboarding support

International work environment

Job summary

FH Collective - Academy is seeking a Customer Service Specialist to support Dutch-speaking customers from a Portugal-based remote setup. In this 6-month fixed-term role, you’ll collaborate with an international team and maintain a stable Monday–Friday schedule (08:00–17:00).

You’ll handle inquiries via phone, email, or chat, strive for high customer satisfaction, and keep accurate records in internal systems while working independently in a remote environment.

Qualifications

• Dutch proficiency at C1+ level and good English
• Strong communication skills are essential
• Customer-oriented mindset is required
• Ability to work independently in a remote setup

Responsibilities

• Provide support to Dutch-speaking customers via phone, email, or chat
• Handle inquiries efficiently and professionally
• Ensure high levels of customer satisfaction
• Maintain accurate records in internal systems

Skills

Dutch proficiency (C1+)

English proficiency

Strong communication

Customer-oriented

Independent remote work

Job description

FH Collective - Academy is seeking a Customer Service Specialist to support Dutch-speaking customers from a Portugal-based remote setup. In this 6-month fixed-term role, you’ll collaborate with an international team and maintain a stable Monday–Friday schedule (08:00–17:00).

You’ll handle inquiries via phone, email, or chat, strive for high customer satisfaction, and keep accurate records in internal systems while working independently in a remote environment.