Customer Service Specialist (Dutch-speaking)*

FH Collective Academy; Lisboa; Remote; EUR 24,000 - 30,000; Part time

Benefits offered by this job

Remote working model

Stable Monday–Friday schedule

Training and onboarding support

International work environment

Job summary

A remote customer service provider is seeking a Customer Service Specialist fluent in Dutch to support customers in a structured weekday role. This position offers a stable schedule and training in an international work environment. Candidates must already reside in Portugal, as relocation support is not available. The role is suitable for those seeking flexibility and a balanced work-life setup while delivering high-quality customer service remotely.

Qualifications

• C1+ proficiency in Dutch and a good level of English.
• Strong communication skills necessary for customer interaction.
• Ability to work independently in a remote setup.

Responsibilities

• Provide support to Dutch-speaking customers via phone, email, or chat.
• Handle inquiries efficiently and professionally.
• Ensure high levels of customer satisfaction.
• Maintain accurate records in internal systems.

Skills

C1+ Dutch

Good English

Strong communication skills

Customer-oriented mindset

Ability to work independently

Job description

Customer Service Specialist (Dutch-speaking)

Location: Remote (Portugal-based)
Start Date: 7 May 2026
Schedule: Monday to Friday, 08:00 – 17:00
Contract: 6-month fixed-term (CDD)

About the Role

Work remotely from Portugal as part of an international customer service team, supporting Dutch-speaking customers in a structured weekday role. Ideal for candidates looking for work-life balance and remote flexibility.

What You'll Do

• Provide support to Dutch-speaking customers via phone, email, or chat
• Handle inquiries efficiently and professionally
• Ensure high levels of customer satisfaction
• Maintain accurate records in internal systems

What We're Looking For

• C1+ Dutch + good English level
• Strong communication skills
• Customer-oriented mindset
• Ability to work independently in a remote setup

What's in It for You

• Remote working model
• Stable Monday–Friday schedule
• Training and onboarding support
• International work environment

Important Notes

• Must already be based in Portugal (mainland)
• No relocation support
• Remote role only
• Contract duration: 6 months (CDD)

Interested?

Apply now and start your remote career in customer service!