Remote Dutch Customer Support Specialist | Growth & Perks

CBT; Lisboa; Teletrabalho; EUR 15 587 - 18 670; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance: 7 EUR/day

Performance bonus

Career growth opportunities

Resumo da oferta

CBT is looking for a Support Specialist to join their dynamic support team. This role involves managing customer orders and providing exceptional service. You will interact with customers via phone, email, and chat, handling issues related to tracking, refunds, and more.

Success in this role requires near-native Dutch, proficient English, and strong problem-solving skills. The position offers a remote working environment with a gross salary of 1,534.82 EUR/month plus meal allowances and performance bonuses.

Qualificações

• Driven individuals who thrive under pressure.
• Detail-oriented, especially with sensitive data.
• Ability to work independently and confidently.

Responsabilidades

• Manage end-to-end customer interactions related to online orders.
• Handle delivery tracking, returns, and payment queries.
• Collaborate with couriers and financial institutions.

Conhecimentos

Dutch near native

English proficiency (B2 or higher)

Strong communication skills

Problem-solving skills

High attention to detail

KPI-driven mindset

Team player

Ferramentas

SAP or back-office tools

Descrição da oferta de emprego

CBT is looking for a Support Specialist to join their dynamic support team. This role involves managing customer orders and providing exceptional service. You will interact with customers via phone, email, and chat, handling issues related to tracking, refunds, and more.

Success in this role requires near-native Dutch, proficient English, and strong problem-solving skills. The position offers a remote working environment with a gross salary of 1,534.82 EUR/month plus meal allowances and performance bonuses.